/ Contact
Talk to dispatch
No callback form, no qualification call before anyone looks at your freight. Send the lane and the volume, and the desk that would actually run the movement answers you.
/ Received
Request logged
Dispatch answers within 24 hours, Monday to Friday. If it is urgent, call the line on the right.
/ Before you write
Answers that save a round trip
What should I put in the first message?
Origin, destination, volume or pallet count, equipment type if it matters, and the receiving hours at delivery. With those five things we can quote without a second round of emails.
How fast do you actually answer?
Two working hours for a quote on a corridor we run. Longer only if the lane needs a partner haulier, in which case we tell you that within the same two hours rather than going quiet.
Can I call instead?
Yes — +33 (0)2 99 00 00 00, Monday to Friday, 08:00 to 19:00 CET. Outside those hours the line routes to the on-duty dispatcher for movements already running.
I am a driver, not a customer.
Applications go to the same address but get to the exploitation manager faster if you use the careers page, where the open roles and their references are listed.